Where Has All The Service Gone?
| Duration 00:06:13 | Posted in by Mike Marchev


Website  Twitter  Facebook  Apple Podcasts  Spotify  RSS

A few of you might take exception to today’s message, but this is the world as I see it, and I’m personally endorsing this week’s message. In addition to reminding you that a brand new slate is about to be placed in front of you. You can rewind, re-energize, and re-focus your attention and all the good you were about to do in the year 2024, or youi can lament the past.

I am also going to share a recent customers experience I had this week with a local Verizon store, which may or may not surprise you. I should not have been surprised, knowing that customer service in our country is going the way of the “perfect game” in baseball. If you need a clue, the perfect games, are far and few between. (No hits, no runs, nobody reaching base.)

You are in total control of your future, and way you handle yourself in the eyes of your potential clients lies entirely in your hands … and with your actions. My advice to you as you swing into 2024 is not to blow the many opportunities that are about to come your way.

Meet the Podcaster
Mike Marchev

Mike Marchev chose to take a circuitous route through the first 71-years of his life. His experiences, successes, failures and unwavering sense of humor qualify him as a guy worth listening to. Perhaps of more importance, he is a practicing practitioner you can actually learn something from.…

Learn more

Recent Podcasts
Miked Up Marchev

  • Miked Up Marchev: Seeking The Path of Least Resistance
    Seeking The Path of Least Resistance
    January 20th, 2025 | Length 00:04:40

     Although asking for referrals may sound like a smart way to stimulate new business activity, you will find that asking for an introduction eliminates all of the stress stemming from this activity.
    Bottom Line: Stop asking others to do your work for you and simply request a personal invitation. You will…


    Listen
  • Miked Up Marchev: Quality vs Quantity
    Quality vs Quantity
    January 13th, 2025 | Length 00:05:34

    Let's not get caught up in the numbers game that suggested that the more mud we throw against the wall, the more of it will stick. It is time we focus intently on the quality of our next prospect. Today's episode will make this abundantly clear by sharing an example…


    Listen
  • Miked Up Marchev: Eye Contact.
    Eye Contact.
    January 7th, 2025 | Length 00:04:04

    Kicking off 2025 with a reminder that may just be the most important reminder of the year. From today on, focus on your eye contact and eliminate as much as you can "eye-dart." You may think you already do this to your total satisfaction. I'm here to tell you that…


    Listen
  • Miked Up Marchev: You Made My Day
    You Made My Day
    January 2nd, 2025 | Length 00:05:09

    It is amazing how a simple act of kindness can mean so much to others. In this last episode of the year 2024 I was reminded once again how a simple phone call can make such a huge difference in our relationships. This episode is self-explanatory. Take a listen before…


    Listen