Mike’d Up Marchev- What Customers Want
| Duration 00:12:21 | Posted in by Mike Marchev


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In this week’s episode, Mike is going to share a few common “wants” that virtually all customers have in common. A mistake many service providers make is when they assume they know what their customers are looking for. They often times ”  treat othewrs as they would like to be treated.” This was originally referred to as the Golden Rule. The new Platinum Rule suggests that we treat others like THEY would like to be treated.

Take a listen to today’s show and this will all start to make sense to you. The logic, as you will soon see, is undisputable.

Meet the Podcaster
Mike Marchev

Mike Marchev chose to take a circuitous route through the first 71-years of his life. His experiences, successes, failures and unwavering sense of humor qualify him as a guy worth listening to. Perhaps of more importance, he is a practicing practitioner you can actually learn something from.…

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