On two occasions this week, I was reminded of the importance of follow-up.
My first example came from my having to order a new cell phone case and a sincere thank you card that accompanied the package.
My second example came from a Eye Doctor who made time to follow-up with her patient (my wife) after what I considered to be a very busy day in surgery and a long list of follow-up phone calls.
I know better than most how busy you are, and how many excuses come to mind when it comes time to follow up on your customers and clients. Take a listen to this weeks episode, and I hope your creativity will become stimulated as you move forward and will find the time and make the time to follow up appropriately.
You will be glad you did.