Don’t Take The Telephone For Granted
| Duration 00:04:39 | Posted in by Mike Marchev


Website  Twitter  Facebook  Apple Podcasts  Spotify  RSS

Without the luxury of body, language or facial expressions, the way you modulate your voice and tone over the telephone, is largely responsible for the future success of the current communication. Due to the fact that most of us can become overworked and overwhelmed, we often pick up the telephone without thinking, and thereby destroy any good that could come from this conversation.

Today’s episode will serve as a reminder of the importance of handling incoming calls in an upbeat, interested, and professional fashion each and every single time the phone rings. (there’s also Halls true for outgoing calls.)

I don’t mean to sound like I’m insulting you or talking down to you, but I do feel that most people can improve upon their telephone skills, thereby improving their chances for success. Here goes. You decide if the shoe fits.

Meet the Podcaster
Mike Marchev

Mike Marchev chose to take a circuitous route through the first 71-years of his life. His experiences, successes, failures and unwavering sense of humor qualify him as a guy worth listening to. Perhaps of more importance, he is a practicing practitioner you can actually learn something from.…

Learn more

Recent Podcasts
Miked Up Marchev

  • Miked Up Marchev: Don't Cry Until You Are Hurt
    Don't Cry Until You Are Hurt
    April 7th, 2025 | Length 00:05:12

    We all exhibit the human tendency to think of the worse case scenario when we venture into the unknown. Today's message uses a car jack (tool) as an example of why it does not always make sense to talk ourselves into a tizzy before it is time to do so.
    I…


    Listen
  • Miked Up Marchev: Muscle Memory
    Muscle Memory
    March 27th, 2025 | Length 00:05:33

    Mike opens this week's episode with a twist as he played a tune on his piano. The underlying message here is how practice results in muscle memory when administered properly. Take a listen, and be kind with your comments.  LOL…


    Listen
  • Miked Up Marchev: PREFERRED SUPPLIERS
    PREFERRED SUPPLIERS
    March 27th, 2025 | Length 00:15:35

    This week I came across a CD program I once recorded for Vacation.com. They have since joined Travel Leaders but a few years back I teamed with the Hertz Corporation and delivered a quarterly audio newsletter.
    This particular recording featured an interview with industry specialist Bob Abrahms who shared his thoughts…


    Listen
  • Miked Up Marchev: When The World Hits You With a Curve Ball
    When The World Hits You With a Curve Ball
    March 21st, 2025 | Length 00:07:28

    I received a phone call from a former client who was seeking advice now that he found himself floundering without full-time employment. Being on the downside of the curve, employment wise, I feel bad for men and women who have a job on Friday and find themselves unemployed on Monday. 
    This…


    Listen