Mike is going to share a true experience with you that underscores the importance of making a good first impression. Although today’s example deals with a restroom in a coffee shop, the lesson transcends all industries and most businesses. The first step is to “get them in the door.”
A second lesson reminds us of the importance of “striking while the iron is hot.” Mike will remind you that procrastination is a killer and “he who hesitates is lost.” I think you will identify with both messages today. Take a listen.